Last Updated: August 11, 2026

At Y2K Dialed, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return in accordance with the policy below.

1. Return Eligibility

We accept returns within 30 days of the date your order was delivered.

To be eligible for a return:

• The item must be unused and in its original condition.
• The watch must not show signs of wear, damage, scratches, or modification.
• The item must be returned with its original packaging and included accessories, where applicable.
• Proof of purchase or your order number must be provided.

Items that do not meet these requirements may be refused or may be subject to a partial refund.

2. Non-Returnable Items

We cannot accept returns for:

• Items that have been worn or damaged after delivery.
• Watches that have been modified, resized, engraved, or otherwise altered.
• Items damaged through misuse, accidents, improper care, or normal wear and tear.
• Returns requested after the 30-day return period.

3. How to Request a Return

To request a return, contact us at Uzant22@gmail.com with:

• Your full name
• Order number
• Reason for the return
• Photos of the item, if requested

Do not send an item back before receiving return instructions from us.

4. Return Shipping

Unless the item is defective, damaged upon arrival, or we sent you the wrong item, the customer is responsible for return shipping costs.

We recommend using a tracked shipping service when returning an item. We are not responsible for returns that are lost or damaged while being shipped back to us.

5. Refunds

Once your returned item has been received and inspected, we will notify you whether your return has been approved.

If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived defective.

6. Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide your order number and clear photos or videos showing the issue. We will review the situation and, where appropriate, provide a replacement, exchange, or refund.

7. Exchanges

We may offer exchanges depending on product availability. If the requested replacement is unavailable, you may be offered a refund or another available resolution.

8. Refused or Undeliverable Packages

If an order is returned to us because the customer provided an incorrect or incomplete shipping address, refused delivery, or failed to collect the package, additional shipping charges may apply before the order can be reshipped.

9. Final Sale

Certain products or promotional items may be designated as final sale and will not be eligible for return. Any final-sale conditions will be clearly stated on the applicable product page or at checkout.

10. Changes to This Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page with the updated date.

11. Contact Us

For questions regarding returns, please contact:

Y2K Dialed
Email: Uzant22@gmail.com
Website: www.y2kdialed.com

By purchasing from our store, you acknowledge and agree to the terms of this Return Policy.